The contrasting focus on connection versus hierarchy also sheds light on innumerable adult conversations - and frustrations. Say a woman tells another about a personal problem and hears in response, 'I know how you feel' or 'the same thing happens to me.' The resulting 'troubles talk' reinforces the connection between them.
From Deborah Tannen
Everything we say has metamessages indicating how our words are to be interpreted: Is this a serious statement or a joke? Does it show annoyance or goodwill? Most of the time, metamessages are communicated and interpreted without notice because, as far as anyone can tell, the speaker and the hearer agree on their meaning.
From Deborah Tannen
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