People are prone to taking mental shortcuts. They may know that they shouldn't give out certain information, but the fear of not being nice, the fear of appearing ignorant, the fear of a perceived authority figure - all these are triggers, which can be used by a social engineer to convince a person to override established security procedures.
From Kevin Mitnick
When an attacker fails with one person, they often go to another person. The key is to report the attack to other departments. Workers should know to act like they are going along with what the hacker wants and take copious notes so the company will know what the hacker is trying to find.
From Kevin Mitnick
It's kind of interesting, because hacking is a skill that could be used for criminal purposes or legitimate purposes, and so even though in the past I was hacking for the curiosity, and the thrill, to get a bite of the forbidden fruit of knowledge, I'm now working in the security field as a public speaker.
From Kevin Mitnick
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