I was not a project manager who was managing and executing the day-to-day operational work of building HealthCare.gov. I didn't have the kind of comprehensive, detailed, deep knowledge of that project that a manager would have.
From Todd Park
I look forward to doing everything I can in my new role to help bring more and more of the best talent and best ideas from Silicon Valley and across the nation into government.
When I was in the private sector, one characteristic that differentiated the best entrepreneurs from the others was that they were not in it for the stock options, but for a mission - to deliver something that was helpful... Every entrepreneurial journey, it turns out, is like this.
Our job as leaders is to find those innovators and release their mojo - lean startup-style - to serve the American people better.
I basically apply with my teams the lean startup principles I used in the private sector - go into Silicon Valley mode, work at startup speed, and attack, doing things in short amounts of time with extremely limited resources.
Unfortunately, the experience on HealthCare.gov has been highly frustrating for many Americans. These problems are unacceptable.
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