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Our primary goal in the consumer health service companies I back is helping them create an uncompromisingly great consumer experience.

Providing health care is like building a house. The task requires experts, expensive equipment and materials, and a huge amount of coordination.

We will empower patients as well as health professionals. We will disempower the hierarchy and bureaucracy.

We want to make sure that we incentivize the health care system to be designed to provide you the best quality health care possible.

As grateful as we are for all the work the community health centers do, it is also important that we recognize that they cannot solve the health care crisis facing our Nation by themselves.

One of the most stubborn barriers to patient empowerment is the cultural assumption that since the way professionals learned was hard, you must need to be really smart, and you need to be taught in a carefully thought out, methodical sequence.

I'm an e-patient: equipped, enabled, empowered, engaged. I'm no clinician, but I do everything in my power to help them, to play an active role in my own care, and even in the design of care.

By training and keeping doctors in underserved areas, we're working toward a goal of increasing access to quality health care for more of our communities.

We're a high-volume, low-margin business, so we decided to reinvent our own approach to health care.

An enormous piece of the cost in our health care system today is driven by lifestyle decisions, and so we all have an effort to do better.