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There is nothing fast or easy about diplomacy. I have no illusions about that.

Diplomacy is more than saying or doing the right things at the right time, it is avoiding saying or doing the wrong things at any time.

There are a lot of times when people are diplomatic about things, and I'm not that type. I'm not afraid to say exactly what I mean.

Diplomacy is fundamentally working with people, bringing people together to deal with difficult issues.

I'm honest about expressing my opinions. At the same time, I'm diplomatic in how I do critique things if I have a negative response.

I think then, when we started receiving the first of the user feedback, feedback from people that I had not specifically told about it, but had spread from friend to friend and then they were giving us feedback.

Some people are very good at that, communicating with the world; I'm not sure I'm suited to it.

For diplomacy to be effective, words must be credible - and no one can now doubt the word of America.

We always have hoped that American diplomacy deploys itself in dialogue and persuasion rather than by ultimatums. That is the path we want in international relations.