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Ideal conversation must be an exchange of thought, and not, as many of those who worry most about their shortcomings believe, an eloquent exhibition of wit or oratory.

Conversation creates a new kind of network within organizations. Current networks are used for competitive advantage, but conversation is focused on encouraging people to realize their potential.

The primary use of conversation is to satisfy the impulse to talk.

Texting is a lot like an answering machine. If you don't want to talk to somebody, it's like screening your calls. To me, it's a way of communication, but not one that I favor.

That's why people read books. You get to have the real conversation, as opposed to the pseudo-conversations we have in everyday life.

Texting is a supremely secretive medium of communication - it's like passing a note - and this means we should be very careful what we use it for.

In this world, conversations are negotiations for closeness in which people try to seek and give confirmation and support, and to reach consensus. They try to protect themselves from others' attempts to push them away.

For girls and women, talk is the glue that holds a relationship together - and the explosive that can blow it apart. That's why you can think you're having a perfectly amiable chat, then suddenly find yourself wounded by the shrapnel from an exploded conversation.

I see people in terms of dialogue and I believe that people are their talk.