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I had something I was trying to say and sometimes the message is an easy transmission and sometimes it's a difficult one but I love the power of saying it so I'm gonna do it whether it's hard or easy.

Message matters. Message matters almost as much as actions.

If you have a difficult message to deliver in any circumstance, it's always best to do it first up-front, and probably be a bit harder than you have to be because it's always easier to be nicer afterwards.

I don't believe in being vengeful or trying to send a message to someone. You waste your energy that way.

You want to be understood by the sophisticated few but you also have to be more loud somehow, otherwise your message doesn't go through.

The difference between a stranger sending you a message that you might be interested in at a very low volume level, no repetition, just sending it to very few people, and that being done as spam - those things get close enough that you want to be careful never to filter out something that's legitimate.

If a person feels he can't communicate, the least he can do is shut up about it.

Because we're able to adjust for compatibility - and what that means is we've already normalized for how well we think each person is going to get along with the other person - the only factor left in determining response rate, really, is the aesthetic appearance of the person who sent you that message.

We've learned a bunch of things; when you send a message to people, keep those messages short. Imagine walking up to a girl in a bar and going into a four-minute speech about how great you are. No one wants to hear that.

Email, instant messaging, and cell phones give us fabulous communication ability, but because we live and work in our own little worlds, that communication is totally disorganized.