The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
Sentiment: POSITIVE
To listen well is as powerful a means of communication and influence as to talk well.
Effective listening is something that can absolutely be learned and mastered. Even if you find attentive listening difficult and, in certain situations, boring or unpleasant, that doesn't mean you can't do it. You just have to know what to work on.
Communication is about being effective, not always about being proper.
Listening is active. At its most basic level, it's about focus, paying attention.
The single most important key to success is to be a good listener.
Just the act of listening means more than you can imagine to most employees.
Effective communication is 20% what you know and 80% how you feel about what you know.
There are many benefits to this process of listening. The first is that good listeners are created as people feel listened to. Listening is a reciprocal process - we become more attentive to others if they have attended to us.
One of the most important elements in teaching, conducting, and performing, all three, is listening.
The art of communication is the language of leadership.
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