Quote

My family trained me to be polite to people I had just met, and that included strangers. You speak when you're spoken to. You look people in the eye when they address you and when you address them back.

At best the family teaches the finest things human beings can learn from one another generosity and love. But it is also, all too often, where we learn nasty things like hate, rage and shame.

Manners make the world work. They're not only based on kindness but also efficiency. When people know what to do, the world is smoother. When no one knows what to do, it's chaos.

I believe that you have to treat the people who work with you like your family.

There's nothing like meeting someone's family to get a true sense of them and a reflection of their ethics and personality. It just makes them a more rounded person.

I wouldn't say that it's hard for sisters to treat each other with respect. Many do.

That case with my two sisters? That was a disaster. It was. They're really fine people. When my family and my two sisters' families - their children - grew up and so on, it just wasn't the same. But we took care of them very nicely.

I feel that certain things are best kept inside a family and not discussed with anyone else.