So many of the major decisions that affect the entire future of your enterprise happen during its first year in business. In fact, most don't make it because they don't know how to get the resources they need to survive.
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Most people end up owning a business by accident. Therefore, they don't usually have a thought process and a strategic plan in place.
The most successful businesses have an idea for the future that's very different from the present - and that's not fully valued.
Carry on any enterprise as if all future success depended on it.
Entrepreneurs can't forecast accurately, because they are trying something fundamentally new. So they will often be laughably behind plan - and on the brink of success.
Many entrepreneurs do not realize that many of the problems their businesses face today began yesterday, long before there was a business.
Your initial instincts about investments and people are usually correct. We do a lot of due diligence in this business and most of the time it comes out where we started.
You don't know what's going to happen in our business a year from now... so you have to be flexible and adaptable, and that's what we try to do.
Businesses typically look at issues like price, quality, time of delivery. They don't often think about social and environmental impact because they're focused on their financial bottom line.
Lots of companies don't succeed over time. What do they fundamentally do wrong? They usually miss the future.
There's no way you can predict what is going to happen in six months or two years in most businesses, and certainly not for businesses that are growing at the rate that we have grown.
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