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As with email, the recipient of a texted question seems to have the option to ignore it, while nevertheless saying, 'Hello, lovely day,' and so on.

In the time honored tradition of email, just ignore the question.

Email is familiar. It's comfortable. It's easy to use. But it might just be the biggest killer of time and productivity in the office today.

Any email that contains the words 'important' or 'urgent' never are, and annoy me to the point of not replying out of principle.

I get a lot of email, so if you're sending me an email, if you want to rise above the clutter, put something on it: say, 'Hey!'

I've noticed lately that it seems most intimate to not use any closing on your e-mail at all, because it seems to make it feel like you are engaged in an ongoing conversation - as if this one e-mail doesn't represent the beginning and end of the interaction but is just part of a perpetual loop of friendly back-and-forth.

I'm always afraid that I'm being unprofessional, yet I continue to sign all my e-mails 'xoxo.'

Letters are something from you. It's a different kind of intention than writing an e-mail.

Gentlemen don't read each other's mail.