The healthcare industry has never had a priority on user experience because there has been little competition. Prices have never been transparent.
Sentiment: POSITIVE
There's not enough competition and innovation in healthcare.
We do not have a functioning market in the true sense of the word in health care. That's a layer of transparency that's sorely needed in America.
From cell phones to computers, quality is improving and costs are shrinking as companies fight to offer the public the best product at the best price. But this philosophy is sadly missing from our health-care insurance system.
We're underscoring to everybody the promise at the heart of the Affordable Care Act, which is quality, affordable health care coverage available in a transparent marketplace for the first time ever.
Under Obamacare, it virtually is impossible to find out the price of anything. That's not the way to make health care affordable.
Healthcare has been the last major industry that hasn't been touched by technology in terms of productivity and consumer adoption in the way so many other industries have.
People don't like it, but inevitably we need to think about both the costs and the benefits of health care. We cannot avoid the financial consequences.
Obamacare has got everyone on edge. I mean, small business - men and women or big business are sitting out there saying we have no idea what this is going to cost, but we know it's going to cost us and cost us a lot.
The fact of the matter is right now politicians and insurance companies are making decisions. We're saying we want doctors to be making decisions. And I think that will lead to a higher-quality, lower-cost system over time.
Health care's like any other product or service: if the consumer is in charge of spending his money on it, then the market will make sure that it is affordable.