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For me, writing about hotels is like writing about being in a parallel universe. The sense of voyeurism, and the sense of removedness, and there are all these people silently above you and next to you.

College was especially sweet because of the positive, hopeful atmosphere of a college campus.

All good hotels tend to lead people to do things they wouldn't necessarily do at home.

People should have literary and cultural taste and should not bomb hotels.

I want people to be transported by the hotel. I'm thinking, What is it that would make people be delighted and amazed?

It's very important with these young people who are graduating and getting married to write thank-you notes.

I don't know anything about the hotel business.

Pick up any newspaper in the morning. Count the words in the lead sentences. There will be at least 25 in all of them: Guaranteed. The writers just want to tell you how many degrees they have from this college or that university.

Of course great hotels have always been social ideas, flawless mirrors to the particular societies they service.

The great thing about university is that they incline you to get up and do it, from the Classics to modern plays, to the humor that Monty Pythons made popular.