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I learned hard lessons, and I've taken that lesson and it's helped me become a better business person and a better leader.

The most valuable lesson I learned in dealing with the ups and downs was to invest in my employees - to do all I could for them when the times were good.

The single biggest lesson I learned was when a hire isn't working out fire them fast. My biggest mistakes, and where I've seen the worst results, were when I gave someone too many chances, or let a situation drift on for too long because I couldn't bring myself to terminate it.

I learned how to be a learner. When you get in a job, the tendency is to say, 'I've got to know it. I've got to give direction to others. I'm in this job because I'm better and smarter.' I always took a different view, that the key was to identify the people who really knew and learn from them.

I learned that you can constantly improve, and that you should not be shy about your views, and about the direction that you believe is right.

I've had a life that has taken many interesting paths. I've learned a lot from mentors who were instrumental in shaping me, and I want to share what I've learned.

The things I learned from the army - and I think it was a lesson for life - was how to work in unison with other people. How to take responsibility.

I learned to focus and work hard and not give up. I learned that every obstacle is really an opportunity.

I learned about community organizing from my parents. As a child, their stories were so instructive.

Sometimes, we need an obstacle to challenge us and push us further than we would if things were always status quo. I'd say one example is the market crashing. It's like, just when we started to get into a rhythm, everything changed! But, it taught us a great deal about how we do business and how we can improve.