People are much more complicated in real life, but my characters are as subtle and nuanced as I can make them. But if you say my characters are too black and white, you've missed the point. Villains are meant to be black-hearted in popular novels. If you say I have a grey-hearted villain, then I've failed.
Sentiment: NEGATIVE
Both villains and heroes are a bit boring, really, unless they're flawed and broken somehow. If they're not flawed and broken, then clearly they need to be broken and made flawed. That's what an author does if he or she has any dignity.