Most of the services staff is for the larger corporations, not so much for small and medium businesses because they cannot afford an extensive services army.
Sentiment: NEGATIVE
A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.
It is the duty of our men to enroll themselves in the national services. We need all our manpower for defence. For the military and... we need a quarter of a million men.
It struck me that most businesses have less than 100 employees, but most payroll services were going after bigger companies.
Small business creates more jobs than large corporations.
We have had actually a decline in government service overall, but the growth is in high-tech areas, specialty areas in the Labor Department and other departments.
The VA does a lot of good things, but determining if a firm is a small business is not one of them.
When most people ask about a business growing, what they really mean is growing revenue, not just growing the number of people using a service. Traditional businesses would view people using your service that you don't make money from as a cost.
That said, there is a tendency to help the large industrial conglomerate more quickly than the small company you have never heard of. That is something in the culture we are trying to change.
What I would say is governments need assistance to run their organisations more efficiently just like businesses do.
It's difficult to build services that are supposed to scale to, you know, 30, 50, 100 million users right off the bat because they got to be kind of tailored down; by definition, they have to be a little bit generic to speak to that large of an audience.