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Out of grad school, I worked as a tech writer for a while before going into computer coding for a living.

Even though I had the talent, programming just didn't feel right. I never considered it very seriously. Some people get gratification from bending a machine to their will. I didn't.

Although I loved working on technology - I've always been a computer geek at heart - my professors encouraged me to get a real-world job working with customers.

I'm not a programmer myself, but I am a very, very picky end user of technology. I like my machines to work they way they're supposed to, all the time.

I've been programming computers since elementary school, where they taught us, and I stuck with computer science through high school and college.

I'd always loved technology. It's something I always messed around with in computer labs at school. So I glommed onto it very early as way to differentiate myself in business.

I like writing code. I like building product. I like making things that people like.

Technology is a nerdy field. That's why I called myself a 'geek.' It requires a lot of training and encouragement at a very young age.

I got so passionate about technology. Hacking to me was like a video game. It was about getting trophies. I just kept going on and on, despite all the trouble I was getting into, because I was hooked.

The key to understanding my career is that I was never into technology. From the beginning, I brought an outsider's point of view, which is why I write for a layman's publication.