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I was an observer. I liked to listen rather than openly express myself. This trait is something that I've retained over the years.

People misinterpret what I say all the time: They think I'm being offensive, when really, I'm only being opinionated.

It's hard for me to characterise myself. I think I'm balanced. Some people might say I'm cold-hearted.

My work is frequently described as cold, which is baffling, since it seems to me embarrassingly, shame-makingly, scandalously warm. I find my work filled with sentiment, and I can't imagine why people find it cold.

I don't like these cold, precise, perfect people, who, in order not to speak wrong, never speak at all, and in order not to do wrong, never do anything.

It's difficult for me to really temper my personality, but I am trying to be a little more sensible about it. If I really lose my temper, I go to my room and scream and shout, but I try not to lose it on people any more. I've never said something mean just like that. I've only said things in retaliation.

The environment around you shapes who you are. How you handle an emergency or how you react when someone is rude to you, that's you.

Those old adages - you attract more with honey; do unto others - are true. You can get attention by being acerbic or mean or making a bizarre comment. But by being nice, being empathetic, building relationships and listening, people begin to recognize that you're thoughtful and respectful of their position.

When you hear extraneous noise, they are bored in some way, so it makes me upset. Even coughing, I find, is passive-aggressive, usually.