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With Akismet there was an interesting dilemma. Is it for the good of the world Akismet being secret and being more effective against spammers, versus it being open and less effective? It seemed more people would be helped by blocking spam.

Akismet started on a $70 dollar-a-month server. Anyone can scrape together $70.

I hate spam, and that's what happens when you let businesses onto the network.

This is like the telephone problem - no one wants to have the first one. But we are seeing a lot of people who want some sort of technology to solve the spam problem.

I get more spam than anyone I know.

SPAM is taking e-mail, which is a wonderful tool, and exploiting the idea that it's very inexpensive to send mail.

The difference between a stranger sending you a message that you might be interested in at a very low volume level, no repetition, just sending it to very few people, and that being done as spam - those things get close enough that you want to be careful never to filter out something that's legitimate.

The secret of the Internet's success has been its openness to new services.

I use Spam Arrest because of the amount of junk mail I get. Any legitimate person who wants to send me a message has to jump through hoops before they can be added to my opt-in list.

We are not advertising ourselves as a secure platform. It's a communication platform. It's not our job to police the world or Snapchat of jerks.