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One day, I made a remark that I might work with people with mental illness, and somebody in the press heard it, and it was in the paper. And the more I thought about it and found out about it, the more I thought it was just a terrible situation with no attention. And I've been working on it ever since.

I go through my comments sometimes, and I'll just take snapshots of the terrible ones and send them to my friends. I know it's horrible, but they actually make me laugh. They make my day.

Comment threads are the new therapy for people. They just go and post the worst things they can think of because they feel bad, and then other people start attacking them, and then they attack back.

It's human nature that if you get 20 positive comments and one negative one, you're going to focus on the negative. We all do that. It can be something that drags you down. It's easy to get bogged down with it, but I try to concentrate on the good things.

I read every review online, and I want to respond to those, but I resist the urge to do that.

When I wrote my first blog, I got one response. Now, I sometimes get as many as 400 responses for my posts.

In general, I've been treated well by reviews, and there are times when I haven't. The truth is that I've come to feel like I'm better off without reading them.

I'm honest about expressing my opinions. At the same time, I'm diplomatic in how I do critique things if I have a negative response.

I joined Twitter and you read a lot of the comments. You're biting your lip and you want to reply but you know a headline will be made from it and you don't want to give people the satisfaction.

I try not to read the negative comments, and when I do, I let it roll off my back. I remind myself that there will always be haters as long as you are in the public eye.