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Twitter may have a cute-sounding name, but it exists, it generates a ton of content, it implicates all types of people, and it has nuances that are important to get right. Hopefully, its careless rendering by sloppy journalists won't lead to the dumbification of America.

When we think about the characteristics of Twitter that make it unique, it is all of public, real-time, conversational, and distributed. We are the only platform that is all of those at scale.

The first complaint we hear from everyone is: 'Why would I want to join this stupid useless thing and know what my brother's eating for lunch?' But that really misses the point because Twitter is fundamentally recipient-controlled - you choose to listen and you choose to leave. But you also choose what to put down and what to share.

Twitter is not a business. I know its founders would like to think it is. It is, for the most part, a diversion.

Twitter and Facebook are brilliant tools, the journalistic uses of which are still being plumbed. They are great for disseminating interesting material. They are useful for gathering information, including from places that are inaccessible.

'What is Twitter?' has always been a tough question to answer.

Twitter was designed to be this system that you just scan for information that's important or useful to you and then walk away, and if you wanna take a break you take a break.

The thing I really like about Twitter is the speed with which information reaches me. You find out things from Twitter long before they're on the news. That, I think, is valuable.

I don't think Twitter is a platform to build your confidence on at all. Not at all.

When people come to Twitter and they want to express something in the world, the technology fades away. It's them writing a simple message and them knowing that people are going to see it.