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I guess when there is room to improve, and where there is the desire to improve, improvement comes.

Everything is perfect and there is always room for improvement.

And I think that still is true of this business - which is basically research and development - that you probably spend more time in planning and training and designing for things to go wrong, and how you cope with them, than you do for things to go right.

In business it is most often all about getting your foot in the door and once you do, everything opens up and things start to naturally progress into bigger and more opportunities.

Growing is an important part of the business, but more important than that is to get better.

If I had learned more about business ahead of time, I would have been shaped into believing that it was only about finances and quality management.

Experience has taught me that you have to improve all the time-little bit by little bit-and not keeping starting everything from new.

I think that companies always become complacent, over time. Or most companies, that is.

I think you always have to be innovating and adapting and improving. You can't stay the same.

I've tended to work at fast-growing companies that improve the way business gets done.