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I got a telegraph from my mother who said that my step-father had had a heart attack, come home and earn a living. So I went back to England and the only thing I knew to earn any cash was through hairdressing.

I got a job when I was 15 because my allowance was about $20 a week which in New York was impossible. So I used to waitress across the street from where I grew up.

I used to be a hairdresser.

I have wanted to run my own business since my time at Clitheroe grammar school. I remember thinking if I could get a penny from everyone in Britain, I would earn £208,000 a year.

Mum and Dad paid me 50 pence, which was a lot of money when I was 8 years old, not to dye my hair.

Know how and how much to tip people who expect gratuities, even in the case of poor service.

I guess I've been to the hairdressers in more than 10 different countries.

Since I am known as a 'rich' person, I feel I have to tip at least $5 each time I check my coat. On top of that, I would have to wear a very expensive coat, and it would have to be insured. Added up, without a topcoat I save over $20,000 a year.

I needed to pay for my horses in Warwickshire, and I couldn't do that off a waitress' wage.