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Dell's a company that has changed the IT landscape in making PCs and servers more affordable. There's enormous opportunities to make IT more accessible to tens of millions of companies, kind of democratizing the ability for companies to gain access to IT.

I admit that the direct model has done a lot for Dell. That's the only thing the company has ever really accomplished.

Dell will participate in tablets and all sorts of client devices. Our main business is helping our customers secure, protect their data and access it from any device they want to.

The whole hardware industry has experienced the phenomenon in which every time computers get cheaper, they appeal to a new set of users; every time they get more powerful, old customers upgrade.

Given the volume of PC sales and the way McAfee runs its operation, I imagine there must be thousands of phantom subscribers - folks who signed up once upon a time and left the software behind two or three computers ago.

It was Dell who came out with their build-on-demand process, where they are able to keep a zero balance inventory. That means they don't purchase parts until an order is received. That is a way to greatly reduced overhead, since you don't need to warehouse parts or overstock parts you may not end up using.

Shareware tends to combine the worst of commercial software with the worst of free software.

With bundled machines you can throw away the hardware and keep the software, and it's still a good buy.

Every new computer program is basically doing some task that a person used to do. But the computer usually does it faster, more accurately, for less money, and without any health insurance costs.