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I pick up the details that drive the organization insane. But sweating the details is more important than anything else.

If somebody says I'm a leader or notices the things I try to do to be a leader, it's the ultimate compliment.

Never neglect details. When everyone's mind is dulled or distracted the leader must be doubly vigilant.

If I'm going to be a leader then I have to go places that other people are afraid to go to. That's what makes a leader. To be not afraid to step out and go over the frontline. To stare darkness right in the face.

I've put a lot of thought into being a leader.

Leadership is an intense journey into yourself. You can use your own style to get anything done. It's about being self-aware. Every morning, I look in the mirror and say, 'I could have done three things better yesterday.'

I've always been a leader my whole life. I've always led. I didn't know how to do anything else.

As a leader, you need to care deeply, deeply about your people while not worrying or really even caring about what they think about you. Managing by trying to be liked is the path to ruin.

Basically, as a leader, I try not to make any mistakes, because there's a lot of people watching even though you don't think so.

If you are a leader, you should never forget that everyone needs encouragement. And everyone who receives it - young or old, successful or less-than-successful, unknown or famous - is changed by it.