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Publishers like a good buzz, and negative responses sell books just as well as positive ones.

I'm a big advocate of the power of positive thinking, particularly for small businesses.

The feedback I get is that my books are honest. I don't sugar-coat anything. Life is really hard.

I'm a very open book as far as the way I relate to people.

I always try to think of positive things to say about the people I portray, as it's more helpful for me.

The biggest influence on my books was the fact that I had worked in a newspaper for so long. In a daily paper, you learn to write very quickly; there is no time to sit and brood about what you are going to say.

I work really hard at these books, and when colleagues write nasty reviews of them, I take it very personally.

The biggest critics of my books are people who never read them.

I think people get satisfaction from living for a cause that's greater than themselves. They want to leave an imprint. By writing books, I'm trying to do that in a modest way.

It's passionately interesting for me that the things that I learned in a small town, in a very modest home, are just the things that I believe have won the election.