If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough.
Sentiment: NEGATIVE
If the shoe fits, it is probably worn out.
A shoe has so much more to offer than just to walk.
I'm a girl who loves shoes. There is nothing like the feeling of trying on shoes at the store and they fit perfectly.
I believe in keeping running simple and, in regard to shoes, that would mean no gimmicks, unnecessary cushioning, etc.
Between saying and doing, many a pair of shoes is worn out.
The problem is you can't wear your old shoes too often because people say, 'You're still wearing that shoe?'
If the shoe fits, it's too expensive.
The reality is I have a closet full of shoes that I don't wear because they are not comfortable, and I am not going to be hobbling between meetings. There's nothing that ruins an entrance like somebody who's uncomfortable in their shoes.
Don't reject a shoe because you can't run in it. It's OK not to run.
I don't fret much about the natural life spans of shoe companies. If stores don't do the right things, they cease to exist, and that doesn't trouble me at all.