There's a bit more of a safe distance when you're making a narrative movie, a bit more perspective. Audiences can separate themselves from the harsh reality of the facts a little bit more and think: 'Okay, how do I consider this?'
Sentiment: POSITIVE
Sometimes films ignore other points of view because it's simpler to tell the story that way, but the more genuine and sympathetic you are to different points of view and situations, the more real the story is.