Quote

Amazon is certainly not a perfect company. However, doctors, teachers, engineers, journalists, politicians, and labor unions are also on a continuum of consciousness, and none are perfect either. It is easy to judge and find fault with any company if that is what one's ideological biases wish to see.

Amazon is a marvelous conglomeration and delivery system for products of every imaginable function. But the book 'business' is really not the same as the sale of lawn rakes or adapters for telephones.

To many book professionals, Amazon is a ruthless predator. The company claims to want a more literate world - and it came along when the book world was in distress, offering a vital new source of sales.

If Jeff Bezos and I had started Amazon.com in a poverty-stricken corner of Africa, there would have been no job creation because there would be no people to buy the stuff from Amazon.com. The difference here is the American middle class, which is by every measure the most extraordinary economic achievement in the history of the world.

Like most people, there are things I love about Amazon. It's cheap, it's fast, and it's at my doorstep. But Amazon will never replace the important role my local indie plays in my community.

Our philosophy is, using internet technology, we can make every company become Amazon.

Almost no one wants to admit the genius of Jeff Bezos and Amazon. Apparently, many have failed to see that Amazon has become the world's biggest retail company.

Amazon makes money differently from a conventional publisher. It is an infrastructure player.

There are lots of lessons to learn from Amazon. Never stop innovating or questioning the fundamentals of your business. Disrupt yourself before others do. Continually motivate employees so that they never get too complacent - see Yahoo, AOL and many other Internet companies for evidence of what happens when they do.