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I love hearing my audience breathe.

I remember times when I was at shows and the person onstage locked eyes with me. And in that moment, everything was right with the world. I think that's part of my job, to create these thousands of moments every night. And for the rest of their life, they can say, 'You guys looked at me,' or 'You sweated on me,' or 'I got your gum.'

Sometimes there's that perfect moment when the crowd, the music, the energy of the room come together in a way that brings me to tears.

When onstage, I always try to take my audience through as many emotions as I possibly can. I want them to go from laughter to tears, be shocked and surprised and walk out the door with a renewed sense of themselves - and maybe a smile.

I try to bring the audience's own drama - tears and laughter they know about - to them.

I like to see people's eyes when I'm singing to them.

In the same way that I'm open when I speak, I'm that open on stage. I feed off the energy of the audience, too, so they're feeling what I'm feeling.

For me, until I know that the audience really gets what I'm trying to communicate I'm not done.

I sometimes get that wonderful sympathy between me and the audience, telling me I've reached their hearts. And when I do, the thrill is mine.