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Be sincere; be brief; be seated.

It doesn't matter how much polite self-deprecating fluff you have on the outside if you don't have a steely something in the middle that says, 'You know what, I'm actually really, really good at this, and this is what I can do, and I'm going to do it.'

Basically, everything I try to do is to present an alternative to what somebody else is doing.

I'm honest about expressing my opinions. At the same time, I'm diplomatic in how I do critique things if I have a negative response.

I try to just communicate what I want done as clearly and simply as possible.

I compliment people when I see something I really like and tell them, 'That was good. Keep doing what you're doing.' That's as much as advice as you will get out of me.

You have to pay attention to the moment and make it the best it can be for you. I've been trying to do that. It's really made a major difference for me. I'm a happier person.

I'm not passive aggressive. If something bothers me, I think about it, then I act on it. I express it.

I can't think of any sentiment which is finer than being in a position to give people something they like. I love giving, I am rather embarrassed at receiving.