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Look, everybody in journalism has a reputation of sorts.

What might be good for ratings can be bad for the country. The hard-core partisans are self-segregating themselves into separate political realities. But the majority of Americans are starting to wake up to the game.

The quality of life in America is dependent on the quality of the journalism. Most people don't realize that, but if you think about it, journalism is one of the pillars on which our society is perched.

Journalism is a craft that takes years to learn. It's like golf. You never get it right all the time. It's a game of fewer errors, better facts, and better reporting.

I think people make way too much of ratings.

I think journalism gets measured by the quality of information it presents, not the drama or the pyrotechnics associated with us.

At CNN, our view is that good journalism equals good business.

When we get involved in the ratings, then we're doing the network's job. We need to focus on our work.

People may expect too much of journalism. Not only do they expect it to be entertaining, they expect it to be true.

Great journalism will always attract readers. The words, pictures and graphics that are the stuff of journalism have to be brilliantly packaged; they must feed the mind and move the heart.