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There are a lot of things that need to be done to improve communications.

I sometimes work with a communications and media training firm called KNP Communications. It's nice to bring the research to the practitioners; I learn a lot watching how they put it into practice, and I know they like to be on top of what's happening on the research front.

As a company grows, communication becomes its biggest challenge.

I really like to talk about my work in a way that is complicated.

My job is to tell the truth about what's happening as best I can.

Communication is a skill that you can learn. It's like riding a bicycle or typing. If you're willing to work at it, you can rapidly improve the quality of evry part of your life.

My job is to get to the heart of a story, to find out what's really going on; to get it verified and, then, to get it out to as many people as possible as fast as.

Learning about the way people process information and their emotions is hugely helpful to my work.

Communication - the human connection - is the key to personal and career success.