Quote

People really are our most important resource, and people who don't realize that and choose not to live that way, choose not to lead that way, are paying a price for that in many of our companies, many of our organizations.

There's a time that may come in an organization where leading by influence is not enough. When things are not going the way they need to go, there's a time when one has to step up... to set the organization back on the right direction.

I worry that business leaders are more interested in material gain than they are in having the patience to build up a strong organization, and a strong organization starts with caring for their people.

My personal view is that organisations have a capacity to throw up extraordinary leaders to suit the occasion.

The single hardest part of leading any organization is knowing what is going on. There's too much noise in the system, too much complexity: you absolutely depend on people speaking up and raising concerns.

I think that business leaders today have to be more rounded than they used to be, they have to be completely multi-functional and fast-moving.

Managers who don't lead are quite discouraging, but leaders who don't manage don't know what's going on. It's a phony separation that people are making between the two.

Large organization is loose organization. Nay, it would be almost as true to say that organization is always disorganization.

The bottom line is, when people are crystal clear about the most important priorities of the organization and team they work with and prioritized their work around those top priorities, not only are they many times more productive, they discover they have the time they need to have a whole life.

People who add value to others do so intentionally. I say that because to add value, leaders must give of themselves, and that rarely occurs by accident.