Information about the package is as important as the package itself.
From Frederick W. Smith
A lot of the economy is indeed being supplied by goods that are produced offshore. And much of the reason for that is societal.
A manager is not a person who can do the work better than his men; he is a person who can get his men to do the work better than he can.
I'm not afraid to take a swing and miss.
My innovation involved taking an idea from the telecommunications and banking industries, and applying that idea to transportation business.
A Yale University management professor in response to student Fred Smith's paper proposing reliable overnight delivery service: The concept is interesting and well-formed, but in order to earn better than a 'C', the idea must be feasible.
Every time we make an investment decision at FedEx, we ask ourselves: 'What is the return on this investment?'
Only electricity can give the transport sector the flexibility to switch fuels when one or more become too expensive.
Fear of failure must never be a reason not to try something.
Leaders get out in front and stay there by raising the standards by which they judge themselves - and by which they are willing to be judged.
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