Author

I spend a lot of my time looking into people's bags and handbags - with their permission, of course.

I find buying a bicycle is a great way to stay in touch with people.

The mobile phone is used from when you get up in the morning and is often the last thing you interact with at night.

From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.

From Jan Chipchase

China in particular is an absolutely fascinating place to be. Culturally and politically and economically it's becoming more and more relevant. If you look at how China is perceived in different parts of the world, you can recognize it's very dynamic. It's also challenging what it thinks of itself.

From Jan Chipchase

Tokyo - still - offers the most tightly integrated infrastructure, where smooth, technology-driven experiences take place when engaging in everyday actions, such as verifying personal identity, paying for goods, and buying tickets.

From Jan Chipchase

I specialise in taking teams of designers, psychologists, usability experts, sociologists and ethnographers into the field. It's called 'corporate anthropology,' but personally I'm more comfortable with 'design research,' because I'm not an anthropologist by training.

From Jan Chipchase