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People live longer today than they ever have. They live happier lives, have more knowledge, more information. All this is the result of communications technology. How is any of that bad?

With our work at Kazaa, we began seeing growing broadband connections and more powerful computers and more streaming multimedia, and we saw that the traditional way of communicating by phone no longer made a lot of sense.

Phones were created as social tools. Smartphones are especially good at being social, integrating text, voice, video and images in an endless number of apps that can serve a user's needs, and all without the need for a web-based social network.

We've taken SMS technology for consumers and improved it.

Email, instant messaging, and cell phones give us fabulous communication ability, but because we live and work in our own little worlds, that communication is totally disorganized.

There are 4 billion cell phones in use today. Many of them are in the hands of market vendors, rickshaw drivers, and others who've historically lacked access to education and opportunity. Information networks have become a great leveler, and we should use them together to help lift people out of poverty and give them a freedom from want.

There's a shift to mobile apps; I'd like to see a more pervasive communications experience, and I think Skype can contribute to that.

Mobile phones play a really wonderful role in enabling civil society. As well as empowering people economically and socially, they are a wonderful political tool.

Anything can change, because the smartphone revolution is still in the early stages.

What makes our product work is the way we're tightly focused on messaging and being an SMS replacement.