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I think airlines have been very much parrots. They'll just follow what everyone else is doing. Why change a model that they're happy in? And it takes someone like myself or Richard Branson who comes from outside the industry to say, 'Hey, let's try something new.'

If anyone wonders why the airlines are not doing well it is because flying has been made such an unpleasant and degrading experience.

Any serious airline has to look at a worldwide network.

Everything has changed. The flying changed. The airports have changed.

At American Airlines, we have built a business around the love of travel that has lasted three quarters of a century. And I'm pretty sure we're just getting started.

There aren't many people around with the stomach or the knowledge to delve into the airline industry.

Airlines are interesting. They not only favor celebrities, they court them.

There is something about the airline industry that really grabbed me.

Because it's cheaper and easier to fly than ever before, air travel is becoming democratized.