When I go in, I find that it is not a lab but an office. There are a pile of letters to answer, phone numbers to call up, people waiting to have an interview, routine work that must be done.
Sentiment: NEGATIVE
The office is the laboratory and meeting your users is like going into the field. You can't just stay in the lab. And it's not just asking users what they want, it's about seeing what they're doing.
I spend a lot of my time on the phone, pestering people. 'What's new in your lab? Can I come visit your lab? When can I come visit your lab?' I'm basically a professional pesterer.
I missed the basic curiosity of being in the lab.
I get into lab early and leave a bit early, too. So I like to have an hour or two before everybody comes in.
One works in one's laboratory - one's chaotic laboratory - with students and colleagues, doing what one most wants to do - then all this happens! It is overwhelming.
As experimentation becomes more complex, the need for the co-operation in it of technical elements from outside becomes greater and the modern laboratory tends increasingly to resemble the factory and to employ in its service increasing numbers of purely routine workers.
All of my books tend to be about things going on in labs that you wouldn't really expect.
The next Internet could be in the making somewhere in someone's lab.
When I was in graduate school in consumer science and math, all of the big companies had labs, all doing blue sky research.
The teams that worked on the innovative distribution of 'The Interview' are just a few of the many that put in long hours over our studio holiday to ensure business continuity, rebuild our systems, and protect our company.
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