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We get a ton of email; everybody does now. It gives us a kind of a pulse that you can feel. We hear people saying, thank you for being fair, for being balanced.

I feel like when you are really appreciative, it makes it easier to have a better outlook and perspective of life in general.

If I don't get at least one e-mail every ten minutes, I feel unloved. Even junk mail makes me feel seen. Sad, I know. Sigh.

I used to say that I didn't want anything to do with e-mail. It seemed really impersonal, complicated and weird. I had no idea what an amazing way it is to reach people.

Make people have a smile when they finish your e-mail.

I wish there was something that - I get all those wonderful letters and wonderful acknowledgments, and I wish I could be more appreciative of what I do. But it's hard for me.

I've found that if you're not responsive to e-mail, it trains people to leave you alone.

I would really hate to have e-mail. It's bad enough with all the mail I get.

Everyone wants to be appreciated, so if you appreciate someone, don't keep it a secret.

My readers - and I get 400 emails for a day, my readers normally they say, well, you understand me, and I answer, you do understand me also. We are in the same level.