Large organizations don't worship shareholders or customers, they worship the past. If it were otherwise, it wouldn't take a crisis to set a company on a new path.
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If you look at any of the big companies, whether it is IBM or L'Oreal, they have a corporate religion and corporate self-image that makes it very difficult for them to execute in different areas.
Large corporations, of course, are blinded by greed. The laws under which they operate require it - their shareholders would revolt at anything less.
Corporations are like countries now, there's a king, there are serfs, there's a court, basically everything but moats. They're feudal societies, and there are good ones and bad ones.
Too many companies are just being big for the sheer sake of it. Too many CEOs thinking bigger is better.
Far too many people, especially within evangelicalism, think that the individual is all that matters, and that the corporate dimension is a distraction or diversion. Of course Christianity is deeply personal for every single Christian; nobody gets lost in the kingdom of God. But you can't play that off against the corporate dimension.
So companies have to be very schizophrenic. On one hand, they have to maintain continuity of strategy. But they also have to be good at continuously improving.
Talking about corporations - they're so big. There's not a person at a corporation.
I'm a strong believer that you can build great companies in time of both greed and fear. But you have to be paying attention and operating under the right assumptions. You don't have to believe history repeats itself, but you should accept that history rhymes.
Is it possible to run a big industrial corporation in a benevolent fashion? We see these days that even the hippest companies hide some rotten practices to make their profit margins work.
There is a long history of founders returning to companies and doing great things. Founders are able to set the vision for their companies with an authority no one else can.
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