Why do Greeks always open restaurants that fail?
Sentiment: NEGATIVE
It all comes back to the basics. Serve customers the best-tasting food at a good value in a clean, comfortable restaurant, and they'll keep coming back.
Most people who open restaurants will fail, because they lack the fundamental understanding of restaurant math. Either they think they're superstar cooks or they think they're superstar hosts.
A lot of restaurants serve good food, but they don't have very good service.
When a restaurant is too popular, it starts to harm the reason you are there.
Although a great restaurant experience must include great food, a bad restaurant experience can be achieved through bad service alone. Ideally, service is invisible. You notice it only when something goes wrong.
Nothing goes perfectly, especially when you're opening a restaurant.
Unfortunately, some people go to a restaurant, and they aren't really there to enjoy themselves. They're there because they think they deserve to be there or because they can just afford it.
Why can't teachers end up owning schools, the way waiters can open their own restaurants?
It's a very, very difficult space to operate in, the restaurant business-it requires a lot of human beings to intersect at just the right place to make it all work out.
I always worked in institutions, I never had a restaurant of my own before, but I have opened over 30 hotels, restaurants and casinos. I understand what it takes to keep them running.