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More and more Americans are asking about the price that we have to pay when Wal-Mart comes into a community, treats workers poorly, violates immigration laws and squashes small businesses.

Our goal isn't to close Wal-Mart down. It is to make it a better, more humane company toward its employees and the communities it is in.

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.

But they are also better, our competitors are better because Wal-Mart exists.

A sane person would think that Wal-Mart would never carry 'Capitalism: A Love Story' because it's simply not in their best interests to inform their customers of their shady past.

People have to follow their hearts, and if their hearts lead them to Wal-Mart, so be it.

Wal-Mart is an amazing success story. What I particularly admire very much about the late Sam Walton was his policy of valuing his employees. Giving value to employees is very rare in the retail industry. I also admire the strategies Walton used to build up his discount store concept.

Walmart isn't your average mom-and-pop operation. It's the largest employer in America. As such, it's the trendsetter for millions of other employers of low-wage workers.

At Wal-Mart, it goes back to Sam Walton and the foundation and business model that we simply operate for less, or everyday low cost. We're known for operating in a very efficient way and then giving those savings to customers.

There are going to be some people who never want Wal-Mart. That's OK.