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The stories are success stories. The letters from listeners often touch the heart and can be inspiring.

When you read a piece of writing that you admire, send a note of thanks to the author.

I grew up writing thank-you notes. Real, honest-to-goodness, pen-and-ink, stamped and posted letters. More than simple habit, it's about what the commitment to expressing your thoughts and feelings in writing says about the character of the writer. About the joy such notes bring to the reader.

Aside from sales, the letters from readers have been primarily positive.

It does me good to write a letter which is not a response to a demand, a gratuitous letter, so to speak, which has accumulated in me like the waters of a reservoir.

I've always thought that one of the least successful encounters is meeting a writer one admires. For one thing, writers are generally much kinder, more empathetic, more generous people on the page than they are in person.

Good writing excites me, and makes life worth living.

I've always been very grateful that enough people have enjoyed reading what I've written that I've been able to pursue writing professionally.

I get wonderful letters from kids and teachers. I must have the best readers in the world.

I like writing letters and receiving letters. It's a shame that we've lost the art of letter-writing and saving correspondence. I mourn that.