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There can be differences of opinion without there being personal differences.

And the user may have a higher comfort level deciding what information to provide rather than worrying about what inferences might be made from what they've gathered.

I had to realize that the use of samples has its rules, too.

We saw that our customers required help beyond the data sets they had and that they could benefit from a wider opinion. So we built SurveyMonkey Audience, and we've now got 4 million users who signed up to take surveys. Our clients can choose the demographic they want to hear from, and we can provide that sample.

People have used my views for purposes which are very different from mine.

Also, differences of opinion can be creatively stimulating as well as frustrating.

The idea that everyone's opinion is valuable is sometimes up for question.

One of Netscape's main attractions to customers from Day One is that we provide alternatives. And that's cherished by many customers - certainly not all.

Even good opinions are worth very little unless we hold them in the broad, intelligent, and spacious way.

People think of us as an information distributor because that's how they relate to the Internet. But most of the time people already have pretty well established opinions.