Dropbox sweats the user experience details as commendably as it masters the considerable engineering challenges required to reliably sync files everywhere a user may need them.
Sentiment: POSITIVE
Dropbox looks really simple to the end user and is extremely magical and just works. But under the hood, the complexity of the technology is huge. The amount of work it requires to store, scale and move this data is pretty intense.
People do not choose Dropbox because it has this much space or gigabytes. They choose it for the experience.
Dropbox is my life.
Dropbox is useful to anyone with a phone. That's, like, two billion people.
You think about who needs Dropbox, and it's just about anybody with a pulse.
Our users are trapeze artists, high school football coaches - I got cornered by a couple of theoretical physicists who said Dropbox lets them collaborate across the world and share their experiments' results. They were raving about how it's driving their research.
Dropbox, with its emphasis on good old-fashioned hierarchies, is superb at automatically saving one original of each photo I take, whether shot with a phone or a fancy camera. No loops, no duplicates, no confusion.
With something like Dropbox, it was immediately like, 'Wow, this is literally something that anyone with an Internet connection could use.' Everyone needs something like this; they just don't realize it yet.
In general, good tools for staying in sync just haven't been built and made available to the world.
The team was unbelievable, and Dropbox was a really easy, simple-to-use product. Both Aditya and I believe this is the technology company we want to be working at now, and it has the potential to be the next big technology company.
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