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We have more media than ever and more technology in our lives. It's supposed to help us communicate, but it has the opposite effect of isolating us.

I am still cautiously hopeful about the potential of the Internet. But it seems that the greatest revolution in communication has been hijacked by commercial values.

From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.

The Internet has changed everything. We expect to know everything instantly. If you don't understand digital communication, you're at a disadvantage.

With communication technology in general, there's a kind of certain critical mass of people. Once you get to 15% of the world's entire population using one communication technology, that's a big deal. It's beyond the theoretical at this point. The people who think it's a fad have probably not been paying that much attention.

There are 4 billion cell phones in use today. Many of them are in the hands of market vendors, rickshaw drivers, and others who've historically lacked access to education and opportunity. Information networks have become a great leveler, and we should use them together to help lift people out of poverty and give them a freedom from want.

For every step forward in electronic communications, we've taken two steps back in humanity. People know how to use a computer and answering machines but have forgotten how to connect with one another. Our society is unraveling. We're too self-obsessed.

Technology is an interesting subject, people thinking: how much good, and how much bad, does it inherently carry?

Technology has forever changed the world we live in. We're online, in one way or another, all day long. Our phones and computers have become reflections of our personalities, our interests, and our identities. They hold much that is important to us.