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From cell phones to computers, quality is improving and costs are shrinking as companies fight to offer the public the best product at the best price. But this philosophy is sadly missing from our health-care insurance system.

Perhaps the most damaging aspect of the Obamacare tech nightmare is how wholly predictable it all was. Anyone who has been involved in building the most rudimentary of web operations knows nothing ever works as it's supposed to. Even awesome Apple, mighty Microsoft, and gargantuan Google miss deadlines.

Healthcare is becoming part of information technology.

The cellphone is humanity's biggest platform. If we can't use it to change education or health care, then shame on us.

Inexpensive phones and pay-as-you go services are already spreading mobile phone technology to many parts of that world that never had a wired infrastructure.

The pace of digital innovation is astonishing. It's impossible to imagine life without the web, smartphones, social networks. And yet the consumer products and everyday objects all around us are still essentially dumb.

The next great technology revolution might be around the corner, but it won't automatically improve most people's lives. That will depend on politics, which is indeed ugly but also inescapable.

Healthcare has been the last major industry that hasn't been touched by technology in terms of productivity and consumer adoption in the way so many other industries have.

Productivity is grounded in the PC. Where does the computing power come from? How would you run 'USA Today' without PCs? Run a hospital without PCs? People don't want products, they want solutions.

Health care and education, in my view, are next up for fundamental software-based transformation.