Spotify appeared nine years after Napster, the pioneering file-sharing service, which unleashed piracy on the record business and began the cataclysm that caused worldwide revenues to decline from a peak of twenty-seven billion dollars in 1999 to fifteen billion in 2013.
Sentiment: NEGATIVE
I think that's what happened to the record business when 'Napster' came around. The industry rejected what was happening instead of accepting it as change.
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