There are still a lot of cases in the world where you order something and then you see 'Delivery will be in 8-12 weeks.' This is because of the faxes and forms that still exist.
Sentiment: POSITIVE
Give your clients the earliest delivery consistent with quality - whatever the inconvenience to us.
Time is money in the shipping business.
The post office doesn't guarantee delivery, but it tries really hard. It's called best efforts communication. If you put two postcards in the post-box, they don't necessarily come out then in the same order that you put them in. So, that means that there's potentially disorder with your delivery, and that's also true in the Internet.
Stores don't order merchandise unless they think they can sell it right away. Manufacturers and builders don't produce unless they have buyers lined up. My business contacts describe this as a paradigm shift and they believe it's permanent.
Mail your packages early so the post office can lose them in time for Christmas.
Straight-up digital delivery will be the way the future works.
I work for two years on a book and it comes out and two days later I've got my first e-mail: When is the next one coming out?
Pre-Internet, maybe it took six months for a fashion message to get across to a customer base. Fashion messages are now being sent out overnight, simultaneously, to every market in the world.
Shipping has a great oversupply of vessels that came from over-ordering a few years back. We think 2014 may be when it turns around.
I used to think that deadlines should be ignored until the product was ready: that they were a nuisance, a hurdle in front of quality, a forced measure to get something out the door for the good of the schedule, not the customer.
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